We firmly believe that we make the most reliable product available, and stand by that claim for every client, every time.
That said, we know that under certain circumstances, reels may stop performing to our standard. If that does happen, we will not only repair it under our lifetime warranty, but we’ll make it better to make sure that the issue never occurs again. Above all, we know that if the reel is in the shop, it’s not catching you fish, so we work hard with every customer to solve the problems at hand as effectively and quickly as possible, keeping you on the water.
If you have any questions about your reel or our policies, please contact us directly, we are always happy to chat with our customers and try to help troubleshoot any issues and keep your reel operating at top performance and on the water.